A few of the most common questions asked by Kima lovers.
What is the nutritional content of Kima products?
All Kima products are organic, raw, vegan, gluten free, soy free, and refined sugar free. You can find our nutritional panels on the product pages for each individual product and flavor.
Are Kima products suitable for diabetics?
Our products are low GI and sweetened with raw, organic agave nectar, coconut nectar or dates. This means when eaten in moderation they’re suitable for people with diabetes, however it is always best to check with your health practitioner.
Do Kima products contain gluten?
No. All of our products are completely gluten free.
Are all Kima products vegan friendly?
Yes. All our products are free from all animal products and animal bi-products.
Do Kima products contain caffeine?
The cacao bean used in our fudges and cakes contain very small amounts of caffeine, but also contain theobromine (a similar alkaloid to caffeine). This ingredient is far less stimulating to the central nervous system than caffeine, therefore most people would not notice these small amounts. However, if you’re sensitive to caffeine it’s probably best to avoid cacao.
Do Kima products contain nuts?
Not all products contain nuts but Kima products are made in a facility that also handles nuts.
Are Kima products suitable for children and pregnant women?
Kima products are free from dairy, soy, gluten and refined sugars, and contain only natural and organic ingredients, so it is suitable for children and pregnant women. However, if you or your child have specific dietary requirements or allergies, we recommend seeking qualified medical advice.
Shopping and shipping
How can I pay for my online order?
You can pay via PayPal and credit card. I tried to order, but I got an error... If you are paying via PayPal and you are having problems completing your order, ensure that your PayPal account is set up correctly and connected to a funding source. Also check that the address provided to Kima matches your PayPal address exactly. If you are still having problems, we recommend using a credit card to complete your purchase. If this does not solve your error, please contact us at info at kimabites dot com
Do you ship internationally?
We currently don’t offer international shipping, however if you are in absolute need (we completely understand), please feel free to send us your order inquiry through our Contact page and we'll see what we can do.
When should I expect delivery of my online order?
Online orders for delivery are dispatched from Santa Monica with FedEx within 1-2 business days (excluding public holidays) on receipt of payment. Please check with FedEx for delivery times to your area. Please note: some items ordered online are "pick up only" and will be stated in your cart.
I would like to place a wholesale order. We’d be happy to help. Please visit our Contact page and select your inquiry type.
Does Kima use fairly traded ingredients?
At Kima we believe in sourcing all our raw materials straight from their countries of origin, supporting ethical and sustainable sources of income for local workers. All of our major ingredients are produced under fair trade conditions from small plantation growers. We work hard to ensure that everyone involved in production and supply is receiving higher than market price for their goods and services.
Is Kima packaging made from recycled materials?
At Kima we care about delicious and healthy food as much as we do about our planet. By using sustainable packaging we value responsibility to the environment around us. Our packaging is made from 100% recycled materials, our foil wrapping is biodegradable, our inks are 100% vegetable based and our seal is an edible plant gum.
How are Kima products best stored?
It’s good to remember that all our products are raw and free of preservatives. Because of that they have special care instructions. Your fudge needs to be stored in a cool, dark place below 18 degrees centigrade. The refrigerator is a safe place for your treats as the quality and texture will not be affected. But be sure to keep it away from any strong odors, as chocolate and cacao absorb odors. If you receive a fudge package from us that is warm to touch, do not open it straight away. Transfer to a refrigerator for an hour or two before opening. As for cakes and other delicacies, please store in either the refrigerator or freezer and keep transport of your cake to a minimum, out of direct sunlight or heat. Coconut oil has a very low melting point, so your cake will become soft if it gets hot.
What percentage cacao is Kima Chocolate?
Depending on the flavor the cacao percentage varies from 50% to 80%.
Which sweeteners do you use?
Our products are free from added processed sugar, instead we use natural sweeteners. Our preferred natural sweeteners are dates, organic maple syrup, organic raw agave and coconut nectar as we find when combined with other natural ingredients create the most delicious taste and velvety texture.
Are your fudges and cakes Kosher?
We use kosher ingredients in all our products. Certification of Kima specialty fudges and cakes is not possible, as flavors change regularly, however all ingredients used are Kosher.
Are Kima products paleo?
A large range of our raw cakes, desserts and shop products are paleo friendly. Our cakes vary in flavor each day, so please consult with our shop staff on the ingredients before purchasing.