Shipping Policy


Your order will be shipped by FedEx and shipping charges vary depending on weight and distance.  Please allow 1 - 5 working days for delivery.  Please note: orders that include cake/s will not be shipped and are available for pick up only. 

Most orders will ship out within 1 business day of ordering.  Orders are subject to verification and approval before shipping and may take up to 48 hours to process.  Please note that we do not ship on Saturdays, Sundays or public holidays.  While we will do all we can to ensure your order is delivered on time, Kima cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Please note that our delivery options refer only to the delivery time frame and not to the time required to prepare your order.  While most orders are ready for shipping within 1 day of ordering, some orders may take additional time.

We currently don’t offer international shipping however if you are in absolute need (we completely understand), please feel free to send us your order inquiry through our Contact page and we'll see what we can do.  Wholesale customers can also contact us through our Contact page for order and shipping information.